I have in my right hand, direct from my home office in Corn Borer, Indiana, today’s category for Administrative Professionals Day:
10. Secretaries make coffee; administrative professionals procure international resources to motivate and empower staff.
9. Secretaries take memos; administrative professionals expedite inter-office communication.
8. Secretaries type letters; administrative professionals facilitate company communication with national and international clients.
7. Secretaries file; administrative professionals manage and organize data for efficient retrieval of corporate records.
6. Secretaries unjam the copy machines; administrative professionals maintain high-tech equipment vital to day-to-day operations.
5. Secretaries answer the phone; administrative professionals manage communication between staff and customers.
4. Secretaries listen to office gossip and complaints; administrative professionals act as corporate arbitrators and manage conflict between administrators and staff.
3. Secretaries order office supplies; administrative professionals manage inventory of critical corporate resources.
2. Secretaries buy gifts when boss realizes he or she has forgotten spouse’s birthday or anniversary; administrative professionals facilitate crisis management at the executive level.
1. Secretaries get little respect in the corporate environment; administrative professionals get little respect in the corporate environment.
While working at a publishing house, we executives could be gone for days—even weeks—at a time and the company would continue operating just fine. But if an administrative professional was gone for more than an afternoon, the house collapsed. (Roxanne, you were the best!)
So, my best wishes go out to all the administrative professionals who keep business, well, in business! You’re the best!
Copyright © 2007 James N. Watkins